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The Consumer Helpline Limited

09881508

active
ltd
england wales
Companies House
Health Score
83 / 100

Healthy

25/30
Filing
20/30
Financial
38/40
Risk
  • No accounts filed in last 18 months (-5)
  • 1 outstanding charge (-2)

Details

The Refinary Atlantic Close, Swansea Enterprise Park, Swansea, SA7 9FJ
Incorporated 20/11/2015

Compliance

Last accounts

31/12/2024

total exemption full

Next accounts due

30/09/2026

On track

Confirmation statement

Last: 27/06/2025

Due 11/07/2026

On track

Industry

63990
Other information service activities

Officers

Steven Lee Watson

director · Since 29/10/2020

British · Wales · Age 42

Annette Jones

director · Since 29/10/2020

British · Wales · Age 60

Depesh Nathwani

director · Since 03/10/2022

British · Wales · Age 47

Former

Jeffrey Jones

director · Resigned 21/12/2015

Michael Brian Honey

director · Resigned 03/10/2022

Mervyn Adrian Ham

director · Resigned 01/06/2024

Peter Lynch

director · Resigned 22/01/2025

Persons with Significant Control

Process Outsource Holdings Ltd

75–100% shares
75–100% votes

Iridium Corporate Services, 13, Bradenham Place, Penarth, CF64 2AG

Notified 03/10/2022

Former PSCs

Mr Michael Brian Honey

Ceased 03/10/2022

Charges1 outstanding

Charge
satisfied

ECAPITAL COMMERCIAL FINANCE LIMITED

Created 01/05/2024Registered 16/05/2024Satisfied 04/06/2025
Charge
satisfied

HSBC UK BANK PLC

Created 29/04/2023Registered 05/05/2023Satisfied 22/04/2024
Charge
outstanding

SME LENDING LIMITED

Created 03/10/2022Registered 04/10/2022

Change History

statusactive
2026-05-08

Active

typeltd
2026-05-08

Private Limited Company

address line1The Refinary Atlantic Close
2026-05-08

THE REFINARY ATLANTIC CLOSE

post townSwansea
2026-05-08

SWANSEA

officer appointedJONES, Annette
2026-05-08
officer appointedNATHWANI, Depesh
2026-05-08
officer appointedWATSON, Steven Lee
2026-05-08

CompanyRankvs 1269+ SIC 63990 peers
68

Financial strength98th percentile among SIC peers · 25/25
Employees100th percentile among SIC peers · 15/15
LiquidityCurrent ratio 1.21× · 12/20
Longevity11 years trading (max 15) · 11/15
Filing complianceAll filings up to date · 15/15
Outstanding charges -10
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How is this score calculated?
Financial strength25/25 pts

Net worth compared to all companies in the same SIC code with published accounts. Top quartile earns the full 25 points.

Employees15/15 pts

Workforce size relative to sector peers from the most recent accounts. A larger team generally signals commercial scale.

Liquidity12/20 pts

Current assets ÷ current liabilities. A ratio above 2× earns full marks; between 1–2× scores partially; below 0.5× scores minimal points.

Longevity11/15 pts

One point per year of operation since incorporation, capped at 15. Older companies have a proven track record.

Filing compliance15/15 pts

Full 15 points when both annual accounts and confirmation statement are filed on time. Points are deducted for each overdue filing.

Risk deductions

Outstanding charges: -10 pts

Maximum score is 100. Deductions apply for insolvency history, outstanding charges, going concern doubt, or disqualified officers.

Key FinancialsYear ending 31/12/2024

Net Worth

£788k

Balance sheet strength

Cash

£160k

Cash in the bank

Net Current Assets

£296k

Working capital

Current Assets

£1.7M

Current Liabilities

£1.4M

Fixed Assets

£492k

Debtors

£1.5M

264avg. employees

Tax at Year End(2023)

Corp tax£38k

Balance Sheet

Assets less current liabilities£788k
Prepared with Sage Accounts Production Advanced 2025 - FRS102_2025

EstimatesDerived

YearCurrent RatioImplied Profit
20241.21+£0
20241.21-£474k
20232.08+£260k
20222.66+£240k
20212.94

Derived from filed accounts. Not audited figures.

Filing History50 filings

DISS40

gazette filings brought up to date

04/03/20261 page · PDF
GAZ1

gazette notice compulsory

03/03/2026PDF
Accounts filed

accounts with accounts type total exemption full

25/02/202610 pages · PDF
Confirmation statement

confirmation statement with no updates

27/06/20253 pages · PDF
MR04

mortgage satisfy charge full

04/06/20251 page · PDF
RESOLUTIONS

resolution

18/03/20252 pages · PDF
MA

memorandum articles

13/03/20257 pages · PDF
Director resigned

termination director company with name termination date

03/02/20251 page · PDF
AAMD

accounts amended with accounts type total exemption full

12/11/20248 pages · PDF
Confirmation statement

confirmation statement with no updates

29/06/20243 pages · PDF
Director resigned

termination director company with name termination date

12/06/20241 page · PDF
Accounts filed

accounts with accounts type total exemption full

29/05/20249 pages · PDF
MR01

mortgage create with deed with charge number charge creation date

16/05/202412 pages · PDF
MR04

mortgage satisfy charge full

22/04/20241 page · PDF
Address changed

change registered office address company with date old address new address

28/12/20231 page · PDF
PSC07

cessation of a person with significant control

03/07/20231 page · PDF
Confirmation statement

confirmation statement with updates

03/07/20234 pages · PDF
Accounts filed

accounts with accounts type small

22/06/20238 pages · PDF
MR01

mortgage create with deed with charge number charge creation date

05/05/202316 pages · PDF
MA

memorandum articles

10/10/20227 pages · PDF
RESOLUTIONS

resolution

10/10/20222 pages · PDF
PSC02

notification of a person with significant control

05/10/20222 pages · PDF
Director appointed

appoint person director company with name date

05/10/20222 pages · PDF
Director appointed

appoint person director company with name date

05/10/20222 pages · PDF
Director appointed

appoint person director company with name date

05/10/20222 pages · PDF
Director resigned

termination director company with name termination date

05/10/20221 page · PDF
MR01

mortgage create with deed with charge number charge creation date

04/10/202256 pages · PDF
Confirmation statement

confirmation statement with no updates

17/07/20223 pages · PDF
Accounts filed

accounts with accounts type total exemption full

17/05/20229 pages · PDF
Accounts filed

accounts with accounts type small

29/09/20218 pages · PDF
Confirmation statement

confirmation statement with no updates

08/07/20213 pages · PDF
Director appointed

appoint person director company with name date

13/11/20202 pages · PDF
Director appointed

appoint person director company with name date

12/11/20202 pages · PDF
Confirmation statement

confirmation statement with no updates

03/07/20203 pages · PDF
Accounts filed

accounts with accounts type total exemption full

14/04/20208 pages · PDF
Confirmation statement

confirmation statement with updates

05/07/20194 pages · PDF
Accounts filed

accounts with accounts type total exemption full

18/06/20198 pages · PDF
Confirmation statement

confirmation statement with updates

02/01/20194 pages · PDF
Shares allotted

capital allotment shares

04/06/20183 pages · PDF
Address changed

change registered office address company with date old address new address

29/03/20181 page · PDF
Accounts filed

accounts with accounts type total exemption full

17/02/20189 pages · PDF
Accounts date changed

change account reference date company previous extended

12/01/20181 page · PDF
Confirmation statement

confirmation statement with no updates

03/01/20183 pages · PDF
Accounts filed

accounts with accounts type total exemption small

08/07/20173 pages · PDF
Confirmation statement

confirmation statement with updates

17/01/20175 pages · PDF
Annual return

annual return company with made up date full list shareholders

06/01/20163 pages · PDF
Director appointed

appoint person director company with name date

22/12/20152 pages · PDF
Director resigned

termination director company with name termination date

21/12/20151 page · PDF
Address changed

change registered office address company with date old address new address

21/12/20151 page · PDF
Incorporated

incorporation company

20/11/20157 pages · PDF